Apply the spring-cleaning concept to content libraries – keep, update, pitch There have been so many storied libraries in our time. The Yale University Beinecke Rare Book and Manuscript Library…
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The Best Laid Plans
Understand the difference between knowing your projects and processes and knowing when you may need help. Project vs. process Consider your job-related tasks. You know, the ones you do daily,…
Curating Personalized Content for Effective Training
Selecting, organizing, and managing relevant content according to your strategy, learner, and sunny disposition Curation is all about keeping it simple, engaging, and on topic. While doing some light weekend…
Keep and Get Employees with Training
This last quarter, there has been a lot of discussion around the dissolving U.S. workforce. This labor exodus has gained the moniker, The Great Resignation. Statistics show there are way…
Avoid Inbox Overload with a Salesforce Help Desk System
Salesforce system administrators and developers (admins) are always looking for ways to keep their requests organized. However, we all know maintaining tasks in order is easier said than done. Admins…
Task Analysis in Three-steps
Task analysis is pretty much what the name sounds like; you take a task and analyze it or break it down, step by step. Sounds easy enough, but even simple…