I’ve been using Salesforce as a system admin for over 14 years. Let me tell you, it has changed drastically in that time. Although I’m happy with my personal Salesforce…
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Finding Things to be Thankful for in 2020
As we wind down 2020, let’s thank those who helped us get through this crazy year. 2020 has definitely shown us the need to be extra thankful for essential workers!…

Training vs. Coaching: Which do you need?
For a knowledgeable workforce that delivers high-performance consistently, the answer would be both, as these two disciplines carry different objectives. However, many people use these terms interchangeably and don’t differentiate…

Avoiding the Negativity
One of the first things we learn about office etiquette is to not discuss salary, religion, or politics with our co-workers. I mean especially this year, with the recent election,…

Using Gifs as a Tool for Recall
Anyone who is on social media will know how prevalent a form of communication gifs are among users. They have become a part of internet culture and our daily digital…

Make Salesforce Festive to Lift Users’ Spirits
We are living in strange and stressful times right now. Couldn’t we all just use a festive uplift in our day? Sometimes that can be accomplished with a simple visual.…