Usually when companies make the decision to start using Salesforce.com (Salesforce), there is a bit of sticker shock. However, they quickly realize the efficiencies the tool provides to help their…
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Making a Case for Case Studies
The Case for Case Studies Case studies provide an in-depth, up-close look at a situation within its real-world context. As many people learn complex topics better by working through examples…
Thinking About Learning Salesforce? Here are Six Tips to Get Started
I’ve been using Salesforce as a system admin for over 14 years. Let me tell you, it has changed drastically in that time. Although I’m happy with my personal Salesforce…
Finding Things to be Thankful for in 2020
As we wind down 2020, let’s thank those who helped us get through this crazy year. 2020 has definitely shown us the need to be extra thankful for essential workers!…
Training vs. Coaching: Which do you need?
For a knowledgeable workforce that delivers high-performance consistently, the answer would be both, as these two disciplines carry different objectives. However, many people use these terms interchangeably and don’t differentiate…
Avoiding the Negativity
One of the first things we learn about office etiquette is to not discuss salary, religion, or politics with our co-workers. I mean especially this year, with the recent election,…